The flight deck crew is responsible for safe, punctual and service based airBaltic flights. Our almost 300 pilots take responsibility for the safety of all passengers and cargo from the moment they arrive on board until they leave the airplane at the end of the flight. During every flight the pilot makes sure that passengers feel comfortable and informed about the conditions and progress of the flight, particularly in the case of irregularities. Our flight deck crew is highly professional, well trained and always ready to perform safe flights.
The Cabin Operations division are responsible for managing and leading our team of Cabin Crew at airBaltic. Cabin Crew spend more time with our customers than anyone else, so it is vital that we select, train and develop the right people to be our brand ambassadors onboard our aircraft.
Our Cabin Crew, whether taking care of our Business or Economy Class customers ensure that our values of Safety, Punctuality and Service Commitment remain at the core of everything they do. Their job is to provide world-class standards of service that do not meet the needs of our customers, but exceed them.
There is a clearly defined career path for our Cabin Crew and promotion to senior positions within Cabin Operations is based on merit and ability and meeting the competencies for the specific role.